Checklist 11: Safety & Moderation
This checklist ensures the creatorโs community is safe, respectful, and protected through clear rules, strong moderation, and proactive systems.
Community Rules
- Define clear, simple community rules.
- Ensure rules align with platform policies.
- Document consequences for rule violations.
- Post rules in all relevant platforms (Discord, Twitch, etc.).
- Review rules quarterly for updates.
Moderation Team
- Select trusted moderators with clear expectations.
- Document moderator roles and responsibilities.
- Provide training on tone, boundaries, and escalation.
- Set communication channels for mod coordination.
- Define mod availability and coverage schedule.
Moderation Tools
- Enable automod or equivalent platform tools.
- Set banned words and phrases list.
- Configure spam and bot protection.
- Set up reporting and logging tools.
- Document how to handle raids or sudden influxes.
Safety Protocols
- Define boundaries for personal information.
- Document procedures for harassment or threats.
- Set rules for parasocial behavior and red flags.
- Plan response for doxxing or impersonation attempts.
- Ensure creator has mental health and burnout safeguards.
Platform Compliance
- Review platform safety policies regularly.
- Ensure content meets ageโrating requirements.
- Document copyright and DMCA procedures.
- Verify all bots and tools comply with platform rules.
- Prepare backup plans for strikes or suspensions.
Final Deliverables
- Community Rules Document.
- Moderator Handbook.
- Safety Protocols Guide.
- Platform Compliance Checklist.